If you believe that your GNU STOCK account has been compromised or accessed without your authorization please contact the Customer Success Team immediately and provide the following information:

• Does anybody have access to this GNU STOCK account?
• Has the account login been shared with anyone else?

If you can login to your GNU STOCK account:

  • Change your password
  • Change the password to the email address associated with your GNU STOCK account
  • Verify your other GNU STOCK account information to make sure it’s up to date
  • Enable 2FA Authentication on your account. You can follow the steps outlined here

Then follow the instructions to contact the GNU STOCK Help team below:

If you are unable to login:

Please contact the GNU STOCK Customer Success Team and provide the following information:

  • Your username
  • The time and date of your last successful login
  • A description of the unusual activity
  • The names of your latest purchases “If it exists”
  • (If you are a GNU STOCK Author) Details of recent payment withdrawals (E.g. Withdrawal amount and email address or bank details attached to the payment) “If it exists”

We do not permit account sharing, as stated in our member terms and conditions.

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